Terms of Engagement

Version 2026.3, effective 20 August 2026. Summit Tax, ABN 85 704 966 475, Registered Tax Agent #26269305, 443 Nepean Hwy, Brighton East VIC 3187.

The version in force on the date of your invoice is the version that applies to that engagement. Earlier versions are kept on file and are available on request.

1. Who you are dealing with

Summit Tax is a sole practice operated by Travis Krantz, a member of CPA Australia and a registered tax agent. I review every piece of work, and anything lodged goes under my registration.

2. How these terms are accepted

There is nothing to sign. I give you a proposal, quote or invoice setting out the work and the fixed fee. Paying that invoice means you accept these terms. It is also your authority for me to act as your registered tax agent, which includes adding you to my client list with the ATO and accessing your ATO records for the work described.

That authority continues until either of us ends the engagement under clause 7.

Two things still happen separately. The Tax Practitioners Board requires me to verify your identity, so I will ask you for photo identification. And if you are an entity with an ABN other than a sole trader, which covers companies, trusts, partnerships and self-managed super funds, the ATO requires you to nominate me through Online Services for Business before I can be linked to your records. I will send you instructions for both.

You will also sign a short declaration before anything is lodged with the ATO. That is a separate legal requirement and it applies to every return.

3. What I will do

The services I provide are the ones set out in the proposal, quote or invoice I have given you. Anything not listed there is a separate service, quoted in writing before any work starts.

I will apply the tax law as it stands, exercise reasonable care and skill, and tell you about the rights and obligations that are materially relevant to the work I am doing for you. That includes your right to ask the Commissioner for a private ruling, and your right to object or appeal against a decision you disagree with.

This engagement covers the person or entity named on your quote or invoice, and no one else. If the client is your company or trust, it does not extend to you personally, or to any other director, shareholder, beneficiary, partnership, trust or related entity. If you want me to act for one of those as well, tell me and I will quote it separately.

I have not reviewed, and take no responsibility for, anything lodged or prepared before this engagement began, or the records behind it. If you want an earlier year looked at, ask me and I will quote it.

Any financial statements I prepare are special purpose financial statements, prepared for your own use. They are not prepared for anyone else, and should not be relied on by a bank, a buyer or any other party.

4. Advice I do not provide

I am not licensed to provide financial product advice. Nothing I say about superannuation, insurance, investments or any other financial product is financial product advice, and you should not act on it without speaking to a licensed adviser.

I do not provide legal advice. Where a matter needs it, including the drafting or interpretation of a trust deed, a contract or a company constitution, I will tell you, and you should engage a lawyer.

5. What I need from you

I can only lodge on time if you give me what I need on time. You agree to:

• give me complete and legible records at least 30 days before the relevant due date;
• tell me about anything that materially affects your tax position, including a change of entity, structure, ownership, address or contact details; and
• keep your own records as the tax law requires.

I am not responsible for a late lodgement caused by records arriving later than that.

I rely on the information you give me and do not audit it. My work is not designed to uncover fraud, other illegal acts or errors, and cannot be relied on to do so. If anything of that kind comes to my attention I will tell you promptly. If information is incomplete or inaccurate, the advice and lodgements based on it may be too. You are responsible for checking any return or statement before I lodge it.

Where more than one person is authorised to deal with me, I may act on instructions from any one of them, and anything I tell one of you is taken as told to all of you. Tell me in writing if you want that changed.

The tax law provides a safe harbour that can protect you from certain administrative penalties where you engaged a registered agent and gave that agent everything needed by the due date. Getting your records to me on time is what preserves that protection.

6. Fees

Fees are fixed and agreed in writing before work begins. Summit Tax is not registered for GST, so no GST is charged and none appears on your invoice. The amount you see is the amount you pay.

For ongoing monthly engagements I review the scope and the fee each July, before the new financial year begins, and I will discuss any change with you in advance. No change takes effect without notice to you. Monthly fees are payable in advance. One-off work is payable in advance and I start once payment is received, unless we agree instead that I invoice you after the work, in which case that invoice is payable within 7 days.

You will never receive an invoice you have not approved. If something arises outside the agreed scope, I will quote it before starting.

Day-to-day questions are included in an ongoing monthly fee as a fair use arrangement: the fee assumes the kind and volume of support a business of your size and complexity would normally need. If your use is consistently and materially beyond that, I will raise it with you and we will agree a change of scope or fee before anything changes. I will never bill you retrospectively for support that was included. If answering a question means doing a piece of work, I will quote the fixed price before I start.

If a direct debit is dishonoured or an invoice goes unpaid, I will contact you first and give you the chance to fix it. Where fees are still unpaid 14 days after I have raised it with you, I may suspend all work on your file, including preparing and lodging returns and activity statements, until the account is brought up to date. I will give you written notice before I suspend anything. Suspension does not change your own obligation to lodge and pay on time, and I am not responsible for a penalty or interest that arises from a delay caused by unpaid fees.

Where a refund is paid to me on your behalf I will pass it on to you promptly. I will not deduct my fees from a refund unless you have agreed to that in writing on that occasion.

7. Ending the engagement

There is no lock-in contract. Either of us may end the engagement with 30 days' written notice. If you leave, I will provide a professional clearance to your new accountant and hand over your records promptly. Fees for work already performed remain payable.

I may stop acting immediately, without that notice period, if I form the view that information you have given me is false or materially misleading, if continuing would put me in breach of a professional or legal obligation, or if a conflict of interest cannot be managed. I will tell you in writing and explain why.

You own the original documents you give me. I own the working papers and other materials I produce. Subject to payment of any outstanding fees, I will pass my materials to your new practitioner if they are needed. If fees remain unpaid I may hold your documents until they are paid. If you disagree with that, raise it with me in writing: I will respond within 14 days, work with you to resolve it, and release any document you are legally entitled to receive regardless of the dispute.

After the engagement ends I will keep your file for at least the five years the law requires, and may then destroy it. Tell me in writing beforehand if you want anything returned to you instead.

8. Limitation of liability and insurance

Liability limited by a scheme approved under Professional Standards Legislation.

The work I do may fall within the CPA Australia Ltd Professional Standards (Accountants) Scheme, which facilitates improvements in professional standards and protects consumers. You can read more on the CPA Australia website or the Professional Standards Councils website.

I hold professional indemnity insurance that meets or exceeds the minimum required by CPA Australia and the Tax Practitioners Board. Current cover is $2 million.

For services other than those of a kind ordinarily acquired for personal, domestic or household use, my liability for a failure to comply with a consumer guarantee is limited, at my option, to supplying the services again or paying the cost of having them supplied again, except where it would not be fair or reasonable for me to rely on that limitation.

This limitation does not apply to individual tax return services acquired for personal purposes, and nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

9. Consumer guarantees

My services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with me and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

10. Your information and the software I use

I collect and hold your information only to provide these services and to meet my legal obligations. It is not sold or shared for marketing. Records are retained for at least five years as the tax law requires. See the Privacy Policy for detail.

As a registered tax agent I am bound by the Code of Professional Conduct in the Tax Agent Services Act 2009, including obligations of confidentiality, and by APES 110 Code of Ethics for Professional Accountants.

I may engage third-party specialists or outsourced service providers to assist with your work. Where that would take the cost beyond your fixed fee, I will agree it with you first. Whoever assists, I review the work and I remain responsible for it.

To do the work I also use established business software: Xero and Xero Tax, Microsoft 365, Google Workspace, and Anthropic. Some of these providers store and process data on servers outside Australia, including in the United States. Some of them include artificial intelligence features, which I use to help prepare and check work. Nothing is ever lodged or advised on that basis alone. I review and sign off everything myself as the registered tax agent, I do not put your tax file number into those features, and I remain fully responsible for the work.

One thing to note before you accept. Where I disclose your information to a provider overseas, the cross-border protections in Australian Privacy Principle 8 do not apply to that disclosure, and if that provider mishandles your information you may not be able to seek redress under the Privacy Act 1988.

Accepting these terms is your permission, for the purposes of item 6 of the Code of Professional Conduct in s 30-10 of the Tax Agent Services Act 2009, for me to disclose information relating to your affairs to these specialists and providers so that I can deliver the services to you. If you would prefer I did not use these tools on your work, tell me and I will work around it.

My files may also be reviewed by CPA Australia under its Best Practice Program, a quality assessment every member is subject to. By accepting these terms you acknowledge that your file may be made available for that purpose. Anyone conducting that review is bound by the same duty of confidentiality I am.

I will communicate with you by email unless you ask me not to. Email is not a secure medium and can be intercepted, delayed or lost. Tell me if you would prefer another method for sensitive material.

There are situations where the law overrides my duty of confidentiality. If I receive a formal notice, including one under section 353-10 of Schedule 1 to the Taxation Administration Act 1953, I must comply with it. I will tell you when I am permitted to do so.

11. Conflicts

If a conflict of interest arises, for example where I act for both parties to a transaction, or for both parties to a relationship that ends, I will tell you promptly and we will agree how to handle it, which may mean I can no longer act for one or both of you.

12. If something goes wrong

Tell me first. Email info@summittax.com.au or call 0410 248 141 and I will work to resolve it.

You can also complain to the Tax Practitioners Board at tpb.gov.au/complaints. The TPB maintains a public register of registered tax agents at tpb.gov.au/public-register, where you can verify my registration.

If I become aware that I have not complied with the tax law, or that you have not, I have an ethical and legal duty to raise it with you and, where the law requires, to report it. I will always talk to you about it first.

13. Disclosures required by the Tax Practitioners Board

The Tax Practitioners Board requires me to tell you the following, and to tell you if any of it changes.

• I am registered as a tax agent, registration number 26269305, and my registration is not subject to any conditions.
• In the last five years I have not been subject to any of the events that the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires me to disclose.
• You can verify my registration on the TPB public register and make a complaint to the TPB. Both links are in clause 12.

If any of this changes, I will tell you promptly.

14. General

These terms are governed by the law of Victoria, and you and I submit to the courts of that State. If I update them, the version in force on the date of your invoice is the version that applies to that engagement. Material changes will be notified to ongoing clients.

Any change to your engagement must be agreed in writing. An email in which I set out the change and you confirm it is enough.

If any part of these terms is found to be unenforceable, the rest continues to apply.