Terms of Engagement

Last updated: 2026. Summit Tax, ABN 85 704 966 475, Registered Tax Agent #26269305, 443 Nepean Hwy, Brighton East VIC 3187.

1. Who you are dealing with

Summit Tax is a sole practice operated by Travis Krantz, a member of CPA Australia and a registered tax agent. You deal with me directly. No part of your work is sent offshore.

2. What I will do

The services I provide are the ones set out in the proposal, quote or invoice I have given you. For an ongoing monthly engagement, that usually means:

• preparing and lodging your quarterly activity statements;
• preparing and lodging your business tax return, including the business schedule;
• monitoring your PAYG instalments and varying them where appropriate;
• dealing with routine ATO correspondence on your behalf;
• calling you after each activity statement is lodged; and
• answering your day-to-day questions by phone or email without charging by the hour.

I will apply the tax law as it stands, exercise reasonable care and skill, and tell you about the rights and obligations that are materially relevant to the work I am doing for you.

3. What is not included

Unless your quote says otherwise, the following are separate services and are quoted in writing before any work starts:

• bookkeeping and bank reconciliations;
• payroll processing and single touch payroll finalisation;
• tax planning sessions;
• prior-year or catch-up lodgements;
• rental property, share or capital gains schedules;
• fringe benefits tax returns, Division 7A documentation and trust distribution minutes;
• company or trust establishment; and
• representing you in an ATO audit, review, objection or appeal.

Day-to-day questions are included. Work is not. If answering your question means doing a piece of work — preparing a schedule, running calculations, reviewing documents — I will tell you the fixed price before I start any of it.

4. What I need from you

I can only lodge on time if you give me what I need on time. You agree to:

• provide complete and accurate records by the dates I give you;
• tell me about anything that materially affects your tax position; and
• keep your own records as the tax law requires.

I rely on the information you give me and do not audit it. If information is incomplete or inaccurate, the advice and lodgements based on it may be too.

The tax law provides a safe harbour that can protect you from certain administrative penalties where you engaged a registered agent and gave that agent everything needed by the due date. Getting your records to me on time is what preserves that protection.

5. Fees

Fees are fixed and agreed in writing before work begins. Summit Tax is not registered for GST, so no GST is charged and none appears on your invoice — the amount you see is the amount you pay.

For monthly engagements, your fee is locked for twelve months from the day you start. After that I may review it, and I will give you at least 60 days' written notice of any change. Monthly fees are payable in advance. One-off work is payable on completion unless we agree otherwise.

You will never receive an invoice you have not approved. If something arises outside the agreed scope, I will quote it before starting.

6. Ending the engagement

There is no lock-in contract. Either of us may end the engagement with 30 days' written notice. If you leave, I will provide a professional clearance to your new accountant and hand over your records promptly. Fees for work already performed remain payable.

7. Limitation of liability

Liability limited by a scheme approved under Professional Standards Legislation.

For services other than those of a kind ordinarily acquired for personal, domestic or household use, my liability for a failure to comply with a consumer guarantee is limited, at my option, to supplying the services again or paying the cost of having them supplied again — except where it would not be fair or reasonable for me to rely on that limitation.

This limitation does not apply to individual tax return services acquired for personal purposes, and nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

8. Consumer guarantees

My services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with me and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

9. Your information

I collect and hold your information only to provide these services and to meet my legal obligations. It is not sold or shared for marketing. Records are retained for at least five years as the tax law requires. See the Privacy Policy for detail.

As a registered tax agent I am bound by the Code of Professional Conduct in the Tax Agent Services Act 2009, including obligations of confidentiality, and by APES 110 Code of Ethics for Professional Accountants.

10. Conflicts

If a conflict of interest arises — for example where I act for both parties to a transaction, or for both parties to a relationship that ends — I will tell you promptly and we will agree how to handle it, which may mean I can no longer act for one or both of you.

11. If something goes wrong

Tell me first. Email info@summittax.com.au or call 0410 248 141 and I will work to resolve it.

You can also complain to the Tax Practitioners Board at tpb.gov.au/complaints. The TPB maintains a public register of registered tax agents at tpb.gov.au/public-register, where you can verify my registration.

12. General

These terms are governed by the law of Victoria. If I update them, the version on this page at the time your work is performed is the version that applies. Material changes will be notified to ongoing clients.